Contact
Get in touch with the OneCompare team.
We’re an authorised Financial Services Provider (FSP 55551) based in Johannesburg. Pick the right channel below and a real person will reply.
Client service
Quotes, comparisons & day-to-day
Quote queries, policy review questions, switching insurers — anything to do with comparing or buying cover.
Open enquiry form →Legal & compliance
POPIA, complaints, compliance
For POPIA access requests, conflict-of-interest concerns, complaints, and any formal compliance matter.
Open Legal & Compliance form →Registered office
OneCompare (Pty) Ltd
377 Rivonia BoulevardRivonia, Johannesburg
Gauteng 2191
Republic of South Africa
- FSP number
- 55551
- Authorised by
- FSCA
- Hours
- Mon–Fri, 08:00–17:00 SAST
- Cover
- Professional indemnity insured
Escalation
If we haven’t resolved your concern.
Please give us the first opportunity to resolve it by opening our Legal & Compliance form. If you’re not satisfied, the bodies below are free to use and don’t put your policy at risk.
- nfosa.co.za
National Financial Ombud Scheme (NFOSA)
Disputes against financial services providers and insurers.
- faisombud.co.za
FAIS Ombud
Complaints relating to financial advice and intermediary services.
- fsca.co.za
Financial Sector Conduct Authority (FSCA)
The conduct regulator of financial services in South Africa.
- inforegulator.org.za
Information Regulator (SA)
POPIA complaints and access-to-information matters under PAIA.
For more detail, see our Complaints Resolution Policy.