Three options when selling
There are three paths. You can cancel the subscription and leave the device fitted but inactive; you can transfer the subscription to the new owner, who continues the service in their name; or you can have the device professionally removed and either returned to the provider or moved to your next vehicle.
Which is right depends on the sale: whether the buyer wants tracking, whether you are replacing the car, and where you are in your contract term. The sections below take each path in turn, since the cost and admin differ in ways worth knowing before you agree anything with the buyer.
Cancelling when you sell
Cancellation is cleanest when the subscription has run to the end of its initial term, in which case you simply notify the provider of the sale and the service is deactivated, usually within a few days. The device stays in the car, inactive, unless the buyer arranges otherwise.
If the subscription is still within its minimum term, an early-termination charge would normally apply, but providers commonly waive it on proof of a genuine sale, so have the sale documentation ready. The general mechanics of cancelling, notice and fees, are covered on the cancellation page; here the point is simply that a sale often unlocks a waiver.
Transferring to the new owner
Transferring the subscription to the buyer avoids the cancellation question entirely and gives them active tracking from day one, which can be a selling point. The process is a change of ownership on the provider's records: both parties notify the provider, the buyer provides identification and payment details, and the registered owner is updated.
Most providers handle this with a standard change-of-ownership process and minimal friction. Agree who bears any admin cost as part of the sale negotiation, and make sure the buyer actually completes their side, because an incomplete transfer can leave the account, and the billing, sitting with you.
Moving the device to your next car
If you are replacing the vehicle, you can keep the device and have it professionally moved to your new car, which requires authorised removal and then re-fitment and re-certification on the new vehicle. Removing it yourself is not advisable, as it typically voids the subscription terms and can damage the device or the car.
Whether moving the device beats simply fitting a new one on the next car depends on your subscription terms and the re-fitment cost, so it is worth pricing both. Either way, the new vehicle needs its own fitment certificate in your name for your insurer, since the old certificate refers to the car you have just sold.
Disclosing the tracker to the buyer
Disclose the fitted tracker to the buyer as a matter of good practice and transparency. They have a right to know what devices are fitted to the vehicle, and disclosure avoids confusion later if they want to remove, replace or take over the service.
Disclosure also makes the transfer-or-cancel decision a shared, explicit one rather than something the buyer discovers afterward. A buyer who knows about an active tracker can decide whether to take over the subscription, which is exactly the conversation that makes a clean transfer possible.
If you forget to deal with it
The most common mistake is doing nothing: if you never tell the provider you have sold the car, the subscription simply continues in your name and you keep paying for a vehicle you no longer own, while the new owner enjoys the tracking for free. It is an avoidable, recurring cost.
There is an insurer side too: tell your own insurer about the sale so the vehicle comes off your policy, since the tracker, the cover and the registered ownership should all move together. A few minutes of admin at sale time prevents months of paying for someone else's tracking.
The OneCompare view
When selling, spend ten minutes handling the tracker properly: notify the provider, agree transfer or cancellation with the buyer, and update your insurer on the policy change. The admin cost is small, while the alternatives, paying a subscription on a sold car or the buyer discovering an undisclosed device, are needless irritations.