Tracking certificate

The certificate is the document that turns "I have a tracker" into something the insurer can rely on: issued by an accredited fitment provider, it records that an approved unit was professionally installed in your specific vehicle. Insurers ask for it when binding cover on models above their tracker threshold — typically higher-value or frequently-stolen cars — and cover may not incept properly until it is supplied.

It links directly to claims. If a theft claim is investigated, the certificate establishes that the policy condition was met at fitment; pair it with evidence that the unit was still active and you remove the most common ground for a theft decline. Keep a copy with your policy documents, not only with the tracking company.

Some insurers go further and require periodic re-verification that the unit is still transmitting, not just that it was once installed. Treat any such request as routine and act on it promptly — an expired verification can leave you in the same position as having no tracker at all.